Valle Vista Hospital

Description

Mission Statement
To provide superior quality healthcare services that Patients recommend to families and friends physicians prefer for their patients purchasers select for their clients employees are proud of and investors seek for longterm results We will realize this vision through our commitment to the following principles

Service Excellence

We will provide timely professional effective and efficient service to all of our customer groups

Continuous Improvement in Measurable Ways

We will identify the key needs of our customers assess how well we meet those needscontinuously improve our services and measure our progress

Employee Development

We understand that the professionalism and drive of our people are the most important factors in the quality of the service UHS provides We will hire talented people increase their skills through training and experience and provide opportunities for personal and professional growth within the company

Ethical and Fair Treatment of All

We are committed to forming relationships of fairness and trust with our patients the physicians purchasers of our services and our employees We will conduct our business according to the highest ethical standards

Teamwork

We will work together to provide everimproving customer service This team approach to our work will supersede traditional departmental organization and create a true customer focus People at all levels of the organization will participate in decisionmaking and process improvement

Compassion

We will never lose sight of the fact that we provide care and comfort to people in need The patients and families who rely upon us are fellow human beings and they will receive respectful and dignified treatment from all of our people at all times

Innovation in Service Delivery

We will invest in the development of new and better ways of delivering our services