University Hospital Zurich
Raemistrasse 100 Zurich, Zurich (Switzerland)
German Hospital Service
Destouchesstr. 1 Munchen, Bayern (Germany)
Moorfields Eye Hospital NHS Trust
162 City Road London, Greater London (UK)
Flinders Medical Centre
Flinders Drive, Bedford Park South Australia (Australia)
Valle Vista Hospital
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Total Number Of Beds : 96
Description
Mission Statement
To provide superior quality healthcare services that Patients recommend to families and friends physicians prefer for their patients purchasers select for their clients employees are proud of and investors seek for longterm results We will realize this vision through our commitment to the following principles
Service Excellence
We will provide timely professional effective and efficient service to all of our customer groups
Continuous Improvement in Measurable Ways
We will identify the key needs of our customers assess how well we meet those needscontinuously improve our services and measure our progress
Employee Development
We understand that the professionalism and drive of our people are the most important factors in the quality of the service UHS provides We will hire talented people increase their skills through training and experience and provide opportunities for personal and professional growth within the company
Ethical and Fair Treatment of All
We are committed to forming relationships of fairness and trust with our patients the physicians purchasers of our services and our employees We will conduct our business according to the highest ethical standards
Teamwork
We will work together to provide everimproving customer service This team approach to our work will supersede traditional departmental organization and create a true customer focus People at all levels of the organization will participate in decisionmaking and process improvement
Compassion
We will never lose sight of the fact that we provide care and comfort to people in need The patients and families who rely upon us are fellow human beings and they will receive respectful and dignified treatment from all of our people at all times
Innovation in Service Delivery
We will invest in the development of new and better ways of delivering our services
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