Karmanos Cancer Center receives HealthGrades 2012 Outstanding Patient Experience Award

HealthGrades analyzed patient satisfaction data for 3837 hospitals in the country using Hospital Consumer Assessment of Healthcare Providers and Systems HCAHPS hospital survey data obtained from the Centers for Medicare and Medicaid Services CMS The information was compiled from surveys given to a random sample of patients who were discharged from hospitals between April 2010 March 2011

quotWe are extremely pleased that we have earned this very important distinction again this yearquot said Gerold Bepler MD PhD president and CEO of the Karmanos Cancer Institute quotIt is gratifying to know that our patients have personally ranked us among the top hospitals in the United States It is Karmanos committed and caring medical team that ensures our patients and their families have a comfortable and healing experience with usquot

To be considered for the award hospitals must have a minimum requirement of 50 acute care beds and at least 100 survey responses They also must have a HealthGrades average star rating of at least 25 A total of 27 survey questions sent to patients provides information on measurements including physician communication nursing communication communication about medications responsiveness of nursing services adequacy of discharge planning pain management and hospital cleanliness Award recipients performed in the top 10 percent in the nation for patient satisfaction based on survey responses from patients treated at those facilities

The Karmanos Cancer Center is one of only 41 National Cancer Institute NCIdesignated comprehensive cancer centers in the United States and is the only hospital in Michigan solely dedicated to fighting cancer Karmanos treats nearly 6000 new patients each year

quotIt takes an entire team of medical professionals to make sure that our patients have the very best experiencequot said Karen Goldman RN MSN AOCN chief nursing officer and senior vice president of Cancer Patient Services at Karmanos quotOur compassionate and very qualified nursing staff is a large part of that team that attends to our patients needs as well as their families This is what makes for a truly outstanding patient experience at Karmanosquot

HealthGrades is a leading provider of comprehensive information about physicians and hospitals More than 200 million consumers use the HealthGrades Web sites including HealthGradescom and BetterMedicinecom to research select and connect with a physician or hospital and use its comprehensive information about clinical outcomes patient satisfaction patient safety and health conditions to make more informed healthcare decisions

For information about Karmanos Cancer Center call 1800KARMANOS 18005276266 or go to
wwwkarmanosorg

About the Barbara Ann Karmanos Cancer Institute
Located in midtown Detroit Michigan the Barbara Ann Karmanos Cancer Institute is one of 41 National Cancer Institutedesignated comprehensive cancer centers in the United States Caring for nearly 6000 new patients annually on a budget of 265 million conducting more than 700 cancerspecific scientific investigation programs and clinical trials Karmanos is among the nations best cancer centers Through the commitment of 1000 staff including nearly 300 physicians and researchers on faculty at the Wayne State University School of Medicine and supported by thousands of volunteer and financial donors Karmanos strives to prevent detect and eradicate all forms of cancer Its longterm partnership with the WSU School of Medicine enhances the collaboration of critical research and academics related to cancer care Gerold Bepler MD PhD is the Institutes president and chief executive officer

Date : 30 May, 2012
Reference : http://www.businessreviewusa.com/press_releases/karmanos-cancer-center-receives-healthgrades-2012-o

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